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Dhaka Mobile Shop

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Dhaka Mobile Shop

Privacy Policy & Terms and Conditions

Last updated: [20 Oct 2026] 

Note: This is a general-purpose template to help you get started quickly. It is not legal advice and is not a substitute for review by a qualified lawyer. Before publishing, have it checked for compliance with Indian law that applies to e-commerce, including the Consumer Protection (E-Commerce) Rules, 2020, the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023. Such as Dhaka Mobile Shop, Shrup Nagar, Ganaur, Haryana, hakamobileshopganaur@gmail.com, +91209802737113, Haryana 

Privacy Policy

1. Who we are

Dhaka Mobile Shop (“we”, “us”, “our”) operates the website https://dhakamobileshop.com/ and the Dhaka Mobile Shop retail store located at Shop No 16, 901, Railway Rd, near Tahsil, Shrup Nagar, Ganaur, Haryana 131101 (“we”, “the Store”). This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website, create an account, place an order, or visit our physical store.

2. Information we collect

We may collect: (a) contact details such as your name, phone number, email address and delivery address; (b) order information such as items purchased, order value and payment status; (c) account information such as your username and password (stored in encrypted form); (d) device or exchange information when you sell or exchange a device with us, such as the device’s make, model, IMEI/serial number and condition; (e) technical information such as your IP address, browser type and pages visited, collected automatically through cookies and similar technologies; and (f) any information you choose to share with us, such as messages sent through WhatsApp, email or our contact form.

3. How we use your information

We use your information to: process and deliver your orders; create and manage your account; provide customer support and respond to enquiries; process returns, warranty claims, and device exchanges; send order updates, invoices and, where you have opted in, promotional offers; improve our website, products and services; detect and prevent fraud; and comply with applicable law.

4. Sharing of information

We do not sell your personal information. We may share it with: delivery and logistics partners, to fulfil your order; payment gateway providers, to process payments securely; IT and hosting service providers who support our website; and law enforcement or government authorities, where required by law. Any third party we share data with is required to protect it and use it only for the purpose we specify.

5. Cookies

Our website uses cookies and similar technologies to keep you logged in, remember items in your cart, understand how visitors use the site, and show relevant content. You can control or disable cookies through your browser settings; some features of the site may not work properly if you do.

6. Data security

We use reasonable technical and organisational measures — such as encrypted storage of passwords and restricted access to customer data — to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and may withdraw consent to marketing communications at any time. To exercise these rights, contact us using the details in Section 10.

9. Children’s privacy

Our website and store are intended for users who are 18 years of age or older, or who are using the site with the involvement of a parent or guardian. We do not knowingly collect personal information from children without such involvement.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent changes. Continued use of our website after changes take effect means you accept the revised policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact us at: